Frequently Asked Questions

Yes — just like a car, a mobility scooter or power chair has batteries, brakes, tyres, bearings and electronics that wear over time. We recommend a full service every 6 to 12 months depending on how often it’s used, to catch small issues before they become breakdowns or safety hazards.

Most mobility scooters and power chairs use sealed lead-acid (AGM or Gel) batteries, usually a pair wired together for 24V. The correct type, voltage and amp-hour capacity depends on your exact model — fitting the wrong battery can shorten its life or damage the charger and controller. If you’re not sure what your scooter takes, book an Assessment or add your scooter’s details to your account and we’ll confirm the right battery for you.

No. Under the Australian Road Rules and South Australia’s Motor Vehicles Act 1959, a motorised wheelchair or mobility scooter is only exempt from registration, a driver’s licence and insurance while it’s incapable of exceeding 10 km/h. Removing or tampering with the speed limiter pushes it over that threshold, which reclassifies it as an unregistered motor vehicle — illegal to ride on the road or footpath — and it will void the manufacturer’s warranty and any insurance cover. Our technicians won’t modify a speed limiter for this reason. See SA.GOV.AU: Motorised wheelchairs for the current rules.

Every 6 to 12 months for most users, or sooner if you use it daily, ride outdoors often, or notice reduced range, unusual noise, or weaker braking.

Yes — including Permobil, Sunrise Medical, Golden Technologies, Shoprider, Invacare, Pride Mobility and most other major brands.

Absolutely. All of those fields are optional. If you’re not sure, you can upload a photo of your scooter or chair instead, or just leave the section blank — our technician can identify it on arrival.

Yes, we’re a mobile service across metro Adelaide — servicing, assessments, detailing and accessory fitting are all done at your home. A travel surcharge may apply outside our standard service area, and we’ll always confirm this with you before your booking.

Servicing is routine, scheduled maintenance to keep a working scooter safe and reliable. Assessments & Repairs is for diagnosing and fixing a specific fault — the assessment fee is credited toward the repair if you go ahead.

Yes — book Accessory Installation and we’ll fit it correctly and safely, whether it’s from us or supplied by you.